Privacy Policy

Effective Date: 3rd January 2026

Little Voices Children’s Foundation (“we”, “us”, “our”) is committed to protecting the privacy and personal information of our donors, sponsors, volunteers, partners, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website or services, including when you make donations through our approved payment processor.

Changes to these policies

We may update this Privacy Policy from time to time to reflect changes in law, technology, or our operations. Updates will be posted on this page with a revised “Last Updated” date at least 30 days before they take effect.

If significant changes affect how we use your data, we will notify you by email or a website notice.

By using our website or services, you agree to the terms of this Privacy Policy.

1. About Us

Organisation Name: Little Voices Children’s Foundation
Legal Status: Non-Governmental Organisation (NGO) registered in Nigeria, CAC/IT/8947235
Country of Registration: Nigeria
Email: hello@littlevoicesfoundation.org
Website: www.littlevoicesfoundation.org

2. Information We Collect

a. Information You Provide Voluntarily

We may collect personal information when you:

  • Make a donation or sponsor a child
  • Contact us through forms or email
  • Subscribe to newsletters or updates
  • Volunteer or partner with us

This may include:

  • Full name
  • Email address
  • Phone number
  • Donation amount and campaign selected
  • Messages or enquiries sent to us

b. Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and device information
  • Pages visited and time spent on our website
  • Referring URLs

This data is used strictly for security, analytics, and website optimisation.

3. Donation and Payment Information

All online donations made on our website are processed securely through Flutterwave or Paystack.

  • We do not collect or store your debit or credit card details
  • Payment information is handled directly by Flutterwave or Paystack in compliance with PCI-DSS standards
  • Flutterwave may collect personal and financial information as required to process transactions and prevent fraud

We encourage donors to review Flutterwave’s Privacy Policy for further information on how payment data is handled.

4. How We Use Your Information

We use your personal information to:

  • Process and acknowledge donations and sponsorships
  • Issue donation confirmations or receipts
  • Communicate updates about our programmes and impact
  • Respond to enquiries and support requests
  • Maintain accurate financial and donor records
  • Improve website performance and security
  • Comply with Nigerian legal and regulatory obligations

5. Legal Basis for Processing (Nigeria – NDPR)

In accordance with the Nigeria Data Protection Regulation (NDPR), we process personal data under the following lawful bases:

  • Consent – where you voluntarily provide information
  • Contractual necessity – to process donations or sponsorships
  • Legal obligation – to meet regulatory, accounting, and reporting requirements
  • Legitimate interest – to operate, secure, and improve our charitable services

6. Sharing of Information

We do not sell, rent, or trade your personal data.

We may share information only with:

  • Payment processors (e.g. Flutterwave, Paystack)
  • Website hosting and IT service providers
  • Email and communication platforms
  • Professional advisers (auditors, accountants, legal advisers)
  • Regulatory or law enforcement authorities when required by law

All third parties are required to protect your data and use it only for authorised purposes.

7. International Data Transfers

Some service providers (including payment and email platforms) may operate outside Nigeria. Where personal data is transferred internationally, we ensure that appropriate safeguards are in place to protect your information in line with NDPR requirements.

8. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfil donation and sponsorship purposes
  • Meet statutory financial and reporting obligations
  • Resolve disputes and prevent fraud

When no longer required, data is securely deleted or anonymised.

9. Your Data Protection Rights

Under Nigerian data protection laws, you have the right to:

  • Access personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data (subject to legal obligations)
  • Withdraw consent for communications
  • Object to certain processing activities

Requests can be made via the contact details provided below.

10. Cookies and Website Analytics

Our website uses cookies and similar technologies to:

  • Ensure proper website functionality
  • Improve user experience
  • Analyse website traffic and performance

You can control or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

11. Email Communications

If you opt in to receive emails from us, we may send:

  • Donation acknowledgements
  • Programme updates
  • Fundraising and impact communications

You may unsubscribe at any time using the link in our emails or by contacting us directly.

12. Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal data from children without parental or guardian consent. If you believe a child’s data has been provided to us without consent, please contact us immediately.

13. Data Security

We implement appropriate technical and organisational measures to safeguard personal data, including:

  • Secure website hosting
  • Restricted data access
  • Encrypted payment processing through trusted providers

While we take security seriously, no method of transmission over the internet is completely secure.

14. Contact Information

For questions, data requests, or privacy concerns, please contact:

Little Voices Children’s Foundation
Email: hello@littlevoicesfoundation.org
Address: 30 Itam Park road, Uyo, Akwa ibom State, Nigeria

15. Updates to This Policy

We may update this Privacy Policy periodically to reflect legal, regulatory, or operational changes. Any updates will be posted on this page with a revised effective date.